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Contact Center Support for Home Services

Home Services

OmniCare365 provides call center support solutions for the home services industry. By partnering with OmniCare365, your organization can help improve your overall customer experience with solutions to support and enhance your sales, scheduling and service efforts.

Experienced OmniCare365 service representatives will provide a seamless extension of your sales and service operations. With customized staffing solutions designed to meet sales and service level objectives and goals, OmniCare365 can help to decrease the administrative burden on internal staff and facilities, throughout the year.

Omnicare365 solutions have been proven to help:

  • Improve response time and enhance the customer experience
  • Reduce overall staffing requirements for call center support during peak seasons
  • Facilitate internal staffing and reduce employee turnover
  • Increase sales and service revenue
  • Increase membership plan participation
  • Extend coverage hours
  • Make your organization more efficient and profitable
OmniCare365 is uniquely positioned within your industry to effectively operate as an extension of your organization. OmniCare365 focuses on understanding your business model so we can bring value to the effort - value that increases customer satisfaction and bottom line benefits. OmniCare365 can provide flexible staffing models, adjusting to seasonal and daily demands throughout the year. With our technology solutions and dedicated professionals, OmniCare365 can help you meet the most challenging demands of your business.

The success of your business is our business!

Omnichannel

  • Inbound
  • Outbound
  • Chat
  • Email
  • Web Services
  • Text

Home Services Supported

  • Plumbing
  • AC
  • Heating
  • Electrical
  • Remodeling
  • Roofing
  • Pest Control
  • Lawn

Sales & Service

  • Appointment Scheduling
  • Dispatch
  • Up-Selling
  • Cross-Selling
  • Membership Promotion